Privacy & Data Protection
Why we collect your information
When you visit www.fca.co.uk or fcasolutions.co.uk we collect standard internet log information that helps us to analyse details, such as number of visitors to the site and patterns in visitor behaviour, which enable us to improve the user experience. We collect this information in a way that does not identify anyone.
If you visit certain areas of this site you may be asked to provide us with personal data, such as names, addresses, telephone and fax numbers and/or email addresses. We will make it clear when we collect personal information and will explain what we intend to do with it.
How we use your information
We may use your information to contact you from time to time to ask for your views on our services and/or to notify you of changes or developments to our site or our services. We may also use your data for the purpose of providing you with, and informing you of, services that may interest you if you have agreed that we may do so. If you would prefer us not to do this please contact us and we will comply with your request and, if you so wish, your details will be removed from our databases.
Retention of Data
All data that we retain is protected in accordance with best industry practice, including password protection, data encryption and firewalls. None of the data we collect is released to any unrelated third party. All data is processed in house by our own staff.
We retain data for as long as we need it or until you request that the data is destroyed or erased.
You have various entitlements under the Data Protection Act 1998 and the way in which we comply with these is set out below.
If there are any changes in the information you have given to us, please inform us of these changes using the contact form on the site. If you feel that any of the information we hold about you is inaccurate or if you wish to withdraw your consent to us dealing with your data in any way please let us know using the same contact form.
If you feel that the way we are handling or using your data is causing you damage or distress or if you have any other complaints please contact our managing director using the same postal address and we will endeavour to rectify the situation.
Keeping information about you secure is very important to us. However, no data transmission over the internet can guarantee to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.